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GDPR

Snotragz Ltd 11424432 Privacy Policy

We are Snotragz LTD (trading as Snotragz) and we are committed to maintaining the trust and confidence of our customers across our website and all social media platforms. We do not sell, rent or trade any of our data for marketing purposes so rest assured that your information is safe with us. We do have to use your personal information so we've set up this privacy policy to provide detailed information on when and why we collect your information, how we use it and how we keep it secure when you make an order or contact us via our website. 



This Privacy Policy does not apply to the practices of any services that I do not own or control, including Paypal, Big Cartel, Mail Chimp or any third party services you access through our website.

Information I Collect

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly through my website’s contact form, or my Facebook or Instagram accounts relating to Snotragz.


When someone visits www.snotragz.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Why We Need Your Information and How We Use It

As part of the purchasing process we collect email addresses and use that information for a couple of reasons: primarily to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. We have set up MailChimp, to deliver our newsletters in the future. We can gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing admin@snotragz.co.uk

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as Royal Mail. We will share your personal information with this third party, but only to the extent necessary to perform their delivery services.
Compliance with laws.
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, We may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time periods: 6 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below: Access. You may have the right to access and receive a copy of the personal information We hold about you by contacting me using the contact information below. Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request. Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
 Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. How to
Contact Us
For purposes of EU data protection law, I, Lavania Oluban am the data controller of your personal information. If you have any questions or concerns, you may contact me at admin@snotragz.co.uk. Alternately, you may send any communication in writing to: 600 Loose Rd, Maidstone, Kent, ME15 9UW